Elevator CRM FAQ

Thank you for visiting our websites ("Sites") of Comp Support Solutions that includes(www.elevatorcrm.in, www.postcrm.in, www.postcrm.in, www.cctvservicecrm.in,www.bidcrm.in) or any other websites we host and your interest in using our cloud based CRM software to manage Sales, Services, AMC's and Invnetory. Your privacy is important to us and we want you to feel comfortable visiting our Sites. In view of this, we have created this Privacy Policy.

The Internet is generally not a secure environment. You acknowledge that the Internet is an open network and can be accessed by anybody. We treats Personal Information in accordance with applicable data protection laws.

1. What are the purpose and the scope of this Privacy Policy
This Privacy Policy describes the type of Personal Information We collects from users of Sites, the method of collection and the purposes for which We may use, share or disclose such information. The term "Personal Information" as used in this Privacy Policy refers to information such as your name, e-mail address, mailing address, or telephone number, etc. that can be used to identify you. By using Our Sites, you consent to the collection, use and disclosure of Personal Information as set forth in this Privacy Policy. If you do not agree to this Privacy Policy, do not proceed to further our Sites.

2. What information do we collect about you?
We collect Personal Information that you provide or make available to us (e.g. by way of e-mail or registration form) or that is needed to provide and/or improve our services to you, to contact you, to conduct research, and to provide internal reporting.
We collect Personal Information about you when we create your account or when you voluntarily submit contact us form.
If you choose to withhold any Personal Information requested by us, it may not be possible for you to gain access to or use of our online service.
Finally, by using our website, certain technical and other information is added/updated by you (such as your customer name, address,, contact nos etc) for operational purposes,

3. How will we use the information about you?
Your Personal Information will be used to create your account, providing support to you of our services.
Further you add your customer information to improve your service business, better customer query response.
You share these information with third party if you are using SMS/Email services.
Any communication for support related material you transmit within our website including any data, questions, comments, suggestions or the like will be treated as non-confidential and non proprietary. You agree that We may use such communication or material to improve our services.

4. Information sharing
Your Personal Information may be disclosed to third parties if we are required to do so because of applicable usability or responding to court, law enforcement, governmental or other legal requests, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.We will not rent or sell your Personal Information to third parties.
Your Personal Information may also be disclosed to third parties, including abroad, who act for us or on our behalf, for further processing in accordance with the purpose when we use SMS/EMail services.
Your Personal Information may be lawfully processed by third parties for services delivery (e.g. SMS/Email or technical support etc). These third parties may only process your Personal Information in the same way as we are permitted to process it.

5. Links to other websites
This Privacy Policy applies all websites hosted and managed by Comp Support Solutions, and not to websites owned by third parties.
We may provide links to other websites which we believe may be of interest to you. However, due to the nature of the internet, we cannot guarantee the privacy standards of such websites or assume responsibility for the contents of websites other than Our Sites.
This Privacy Policy is not intended to be applicable to any linked website. Whenever you open a link to other websites, you should exercise caution and read the privacy policies of the website in question.

6. Cookies
When you visit one of our Sites, we may store some data on your computer in the form of a "cookie". A "cookie” is a small piece of text that a website places in the cookie file of your browser and that allows the Sites to recognize your personal computer next time you visit the Sites.
This means that when you visit one of our Sites, our web server automatically records your IP address, the website from which you came onto our Sites and the type of browser software you are using. It also records which Sites you visit, on what date and for how long. Such information is used to help us improve the contents of the Sites and to compile, for internal and market research purposes, anonymous aggregated statistics about the use of our Sites. Cookies by themselves do not tell us your email address or otherwise identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer. We only uses cookies in accordance with applicable laws.
Please ensure that your computer setting reflects whether you accept cookies or have disabled or deactivated them. You can set your browser to warn you before accepting such tracking technology, or you can also set it to refuse such devices. The specific instructions can be found in the manual of your browser. However, please be aware that disabling or deactivating of such devices may result in a reduced availability of the services provided by our Sites, or parts of our Sites may no longer function correctly. For further information on cookies, visit www.allaboutcookies.org.

7. Changes to our privacy policy
We may in any way, at any time, for any reason, without prior notice and at our discretion modify, add or remove or otherwise update this Privacy Policy as well as the information and materials contained on the Sites. We will place any update on this webpage. The last line of this Privacy Policy indicates when the Policy was last updated.

8. How to contact us
If you have any questions about our Privacy Policy or Personal Information we hold about you please contact us at support@crmmail.com.