Post CRM
 
 

Contact management

Clients are the sole reason a business exists. They can be a single household, SMEs and companies with offices in multiple cities and in today’s time, unmanned installation sites for CCTVs. PostCRM provides exhaustive features to help members each details of their client. Once a client is added, end users can be added with their necessary details. After this, a call / service request can be directly linked to an individual’s account which generates user as well as machine history with time. Important dates and personal addresses can also be registered and personal greetings can be sent if required.

In addition to above mentioned features, members can also provide login access to their client so as to allow them to raise service requests online and view updates/status of their service tickets. Service requests can be viewed by technicians who can attend the problem immediately ensuring your customers get the prompt service they deserve.