Post CRM
 

Automate Business Process

Manage

Telecalls, Leads and Orders

AMC and Services

Deliveries, Invoicing and Payments

IT Product Rental and Installation Sites Inventory

&

Serial nos., Schedules, Customer Assets, Out Sourced Repairs and Field Services etc.

          Available modules : Telecalls management, lead management, AMC management,Field service management, Repair management, inventory management.

Simplify your sales and service efforts by delivering everything you need in a single online system. Let your your sales teams translate business leads generated from mass mailing or telecalls into business orders. Built exclusively for small businesses, Post CRM includes all aspects to manage service and sales call lifecycle.

Grow business Through Excellence in Sales and Service management

AMC

Field service management

Repair management

Manage AMC for single office or multiple offices of a customer. Create and manage asset under AMC. Cusom module to manage AMC for Banks.
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Share open service requests with your employees based on allocated area. Share service updates with your customers and allow them to post service requests.
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Manage inward repair jobs, pickups and delivery. Prepare estimates, print job receipts and manage complete repair process.
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Contact management

Tele calls, leads & order

Delivery and invoicing

Manage customer contacts with their multiple offices and contact persons. Use customer portal to share service updates and allow customers to post services for registered customer assets.
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Convert customer’s queries to sale. Manage sales leads, distribute them and view updated status. Create quotation and follow it till confirmation of order.
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Manage dispatch and receipts of goods and material issued against a service ticket, customer orders, installation sites or repairs and prepare invoice
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Installation site inventory

IT product rental inventory

Serial nos

Manage installation orders, goods dispatched to an installation site and progress of installation.
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Manage IT product rental inventory with assemble / disassemble of machine parts
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Manage product serial nos when issuing for services, sales or installations. This will help you to provide after sale services and increase your renewal product sale.
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